MOBAPAY's Terms & Conditions — In Clear, Simple Language You Can Trust

Please take the time to read all the conditions below before you create your MOBAPAY account. Once you start using the platform, you are automatically confirming that you accept and agree to these terms.

Age Requirement

To sign up with MOBAPAY, you must be at least 21 years old. We may ask for a government-issued ID to confirm your age at any moment, and any account found to belong to a minor will be closed immediately with its remaining balance possibly forfeited.

One Account Per Player

Only a single account is allowed per person, per family, and per IP address. Attempting to open multiple accounts is strictly prohibited, and doing so may result in the closure of all linked accounts plus the forfeiture of all balances found in them.

Keeping Your Details Accurate

During registration, you must give your correct full name, date of birth, address, and mobile number. If we ever find that you provided false or incomplete information, MOBAPAY reserves the right to cancel your account at any time.

• Signing up for MOBAPAY is completely free, and there are no hidden charges at any point during registration.
• You will need a valid mobile number and an active email address to complete your registration with MOBAPAY.
• Your account is for your personal use only — sharing it with others is not allowed.
• Keep your account password private. MOBAPAY will not be responsible if your password is leaked.

Your MOBAPAY account is a personal asset. It is your responsibility to keep it secure and manage it properly.

Account Security

Keep your login credentials (username and password) confidential. Never allow anyone else to access your account. If you suspect your account has been hacked or there has been an unauthorized access attempt, contact our support team immediately.

Account Verification (KYC)

For security purposes, MOBAPAY may verify your identity at any time. Copies of your national ID, passport, or driver's license may be required. Some benefits may be limited until verification is completed.

Account Closure

You can request to close your account at any time through our support team. Before closing your account, please withdraw any remaining balance. MOBAPAY may also close an account due to violations of the terms.

The payment process on MOBAPAY is completely transparent and secure. All deposit and withdrawal rules are detailed below.

Withdrawal Terms

• Your account must be fully verified to make a withdrawal.
• Withdrawal requests can only be made to a mobile banking account registered under your own name.
• Winnings obtained from bonuses must meet the wagering requirement before they can be withdrawn.
• In cases where a transaction looks suspicious, MOBAPAY may hold off on processing the withdrawal until additional verification has been completed.
• You are only allowed to make a maximum of three withdrawal requests within any 24-hour period.

MOBAPAY regularly comes up with exciting bonuses and promotions for its members. However, each bonus comes with its own conditions, and players are expected to follow these rules carefully. Please remember that all offers are subject to the latest terms posted on the official MOBAPAY website, and only players aged 21 and above may take part.

Welcome Bonus

New members get a 100% match bonus on their very first deposit, up to a maximum of ₱5,000. To be eligible, you need to make a minimum deposit of at least ₱100. Please note that this offer follows the current promotional terms and may change anytime.

Wagering Requirements

A minimum wagering requirement applies to all bonuses. In most cases, you are required to wager an amount equal to 5 times the bonus before you can withdraw any winnings. Keep in mind that different games may contribute differently toward the wagering requirement.

Important Conditions Regarding Bonuses

• The welcome bonus cannot be claimed more than once from the same person, family group, or IP address.
• When a bonus is active, any new amount you top up gets combined with the bonus itself, and both have to go through the wagering requirement together before you can withdraw.
• MOBAPAY reserves the right to change, suspend, or withdraw any bonus offer whenever it deems necessary.
• If bonus abuse is detected, the bonus linked to that account will be voided without delay.
• Any winnings earned from free spins are subject to a 5x wagering requirement before they can be withdrawn.

To keep the gaming environment at MOBAPAY healthy and fun for everyone, all players aged 21 and above are expected to follow a few simple rules and to always game responsibly.

Fair Play Obligations

All games on MOBAPAY run on a certified Random Number Generator. Using any external software, bots, or automated systems to play is completely prohibited.

Technical Issues

If a technical problem occurs during gameplay, the result of that round will be settled based on MOBAPAY's server logs. MOBAPAY will not be held responsible for any loss caused by an internet disconnection on the player's side.

Betting Limits

• Each game has its own minimum and maximum bet limits that are clearly set in place.
• In the event that a bet is accepted outside those limits due to a system error, MOBAPAY has the right to cancel it.
• Once a game round has started, the bet can no longer be changed or cancelled.

MOBAPAY is committed to maintaining a safe and fair environment for every player. The following activities are strictly prohibited, and committing any of them will result in the permanent cancellation of your account.

• Multiple Accounts: Operating multiple MOBAPAY accounts by the same individual.
• Bonus Abuse: Taking advantage of system loopholes to collect bonuses unfairly.
• Laundering of funds Using MOBAPAY to launder money originating from illegal sources.
• Unauthorized system entry Forcing access into MOBAPAY's system or another player's account without permission.
• Deceitful activities Seeking to benefit by submitting false details.
• Payment reversal disputes Filing chargeback requests that have no factual basis.
• Bot-driven play Using automated tools or bots during gameplay.
• Secret agreements among players Conspiring with other players to exploit the system.

If any of these banned activities is found out, MOBAPAY may turn over all related information to the proper authorities.

Everything on the MOBAPAY platform (mobapay.cyou) — from the website and mobile app down to the games, logo, graphics, soundtracks, and all other content — is our intellectual property and fully protected by copyright. You may not copy, modify, or redistribute any of these assets without our written permission. Reposting them on other websites or passing them off as your own work is strictly against these terms.

• The MOBAPAY logo and brand name are reserved for official use only. Using them for commercial purposes — such as in advertisements, banners, or any kind of business promotion — is not allowed unless you have explicit approval from us.
• Any content you download from the platform is for your own personal use only. Sharing it, giving it away, or forwarding it to any third party in any form is not permitted.
• You are not allowed to make false claims, run misleading campaigns, or spread any kind of fake promotion in the name of MOBAPAY. Any dishonest statement that could mislead other players will be treated as a serious violation of these terms.

MOBAPAY always aims to give users the best possible service. However, there are certain situations where our legal liability is limited, and by continuing to use the platform, you acknowledge and accept these limitations as explained below.

• MOBAPAY will not be held liable for any loss or damage caused by a dropped or unstable internet connection while you are using the platform. Network issues are beyond our control, so we cannot take responsibility for the performance of your internet service provider.
• Some transactions are processed through third-party payment gateways. If a delay or problem occurs on the gateway provider's side, MOBAPAY cannot be held responsible for it or for any issues that may come out of that external processing.
• MOBAPAY does not take responsibility for losses that happen because of a player's own carelessness — such as sharing account details, leaving a device unattended, or entering incorrect information during a transaction. Always double-check your actions before you proceed.
• There may be times when the service is temporarily unavailable due to unexpected technical glitches or system maintenance. We do everything we can to keep downtime short, but brief interruptions are still a possibility that users should be prepared for.

MOBAPAY has the right to amend these Terms and Conditions at any time. Whenever changes are made, here's how we'll let you know:

• A notice will be shown on the website.
• We'll also send a notification to the email address on file.
• For significant changes, an SMS alert will be sent as well.

Continuing to use MOBAPAY after the updated terms take effect means you're agreeing to the new conditions.

MOBAPAY is fully committed to resolving any dispute in a fast and fair manner. If you run into a problem, just follow the steps below. Keep in mind that gaming should always be fun — so play responsibly and only if you're 21 or older.

1. Step 1: Start by reaching out to our customer support team directly. Most issues are already settled at this point.
2. Step 2: If the support team isn't able to fix the matter, escalate your complaint to senior management.
3. Step 3: You may then file an appeal with the licensing authority that oversees MOBAPAY.

MOBAPAY always aims to make fair judgments in favor of the player. We look into every complaint seriously and provide an initial response within 48 hours.